Professional Service

How Our Service Works

Simple 4-Step Process to Get Your Refrigeration Equipment Fixed

Our Process

How We Fix Your Refrigeration Equipment

We've streamlined our service process to provide you with fast, efficient, and professional refrigeration repairs.

Step 1: Contact & Schedule

Call or WhatsApp us to describe your refrigeration issue. Our friendly team will gather essential details and schedule a convenient appointment time for you.

24/7 Emergency Service Available

  • Immediate response to your call
  • Initial problem assessment
  • Flexible scheduling options
  • Emergency service available

Step 2: On-Site Inspection

Our certified technician will arrive at your location to perform a thorough inspection of your refrigeration equipment, identifying the root cause of the problem.

Professional Diagnosis

  • Comprehensive system check
  • Temperature analysis
  • Transparent cost estimate
  • Solution recommendation

Step 3: Expert Repair

We'll fix your refrigeration equipment on the spot whenever possible. For repairs requiring specific parts, we'll source them quickly and schedule a prompt follow-up.

Same-Day Repairs

  • Immediate repairs when possible
  • Genuine parts used
  • Expert technicians
  • Clear communication

Step 4: Quality Assurance

After completing the repair, we thoroughly test the equipment to ensure everything works perfectly and meets our high-quality standards.

90-Day Warranty

  • Complete system testing
  • Temperature verification
  • Maintenance advice
  • Service warranty
What to Expect

Our Service Commitment

Professional Service

Certified technicians with extensive experience in all types of refrigeration systems, from domestic to commercial

Transparent Pricing

Clear, upfront quotes with no hidden charges or surprise fees

Quality Guarantee

90-day warranty on all repairs and installations for your peace of mind

Why Choose Us

The Ihsan Repair Difference

With over 15 years of specialized experience in refrigeration service, we deliver exceptional repair and maintenance services for all types of cooling equipment across KL and Selangor.

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Years in Refrigeration Service
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Refrigeration Units Fixed
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Commercial Clients
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Satisfaction Rate

24/7 Emergency Service

We understand that refrigeration issues can't wait. Our team offers 24/7 emergency service throughout KL and Selangor to prevent food spoilage and business disruption.

Certified Refrigeration Experts

Our technicians are certified specialists in refrigeration systems, with extensive experience in both domestic and commercial cooling equipment.

Comprehensive Service

From regular maintenance to emergency repairs, we provide end-to-end solutions for all types of refrigeration equipment with transparent pricing and 90-day warranty.

Testimonials

What Our Customers Say

Our commercial kitchen's walk-in freezer broke down at midnight. Their 24/7 emergency team arrived within an hour and got it running again. Saved our business thousands in stock!

James Lim

Bukit Bintang, KL

My wine chiller wasn't maintaining temperature properly. Their technician diagnosed and fixed the thermostat issue quickly. Very knowledgeable about specialized cooling systems.

David Tan

Petaling Jaya

Regular maintenance service for our display chillers. They keep our cake displays at perfect temperature. Professional team that understands commercial refrigeration needs.

Jenny Chen

SS15 Subang Jaya

Side-by-side fridge was making strange noises. They fixed the compressor and recharged the gas. Excellent service and fair pricing.

Sarah Lee

Mont Kiara

Multiple commercial freezers serviced and repaired. They understand the urgency of keeping our frozen goods safe. Reliable team for all our cooling needs.

Raj Kumar

Ampang

Home freezer stopped working during Raya preparation. Emergency service was prompt and efficient. Great experience!

Ahmad Razak

Cheras

Regular maintenance contract for all our kitchen chillers and freezers. Professional team that ensures our cooling systems run perfectly 24/7.

Michael Wong

KLCC

Mini bar fridge repair was done professionally. They even helped adjust the temperature settings for optimal performance.

Michelle Wong

Bangsar

Brands We Service

Supported Brands

beko Logo

beko

elba Logo

elba

Electrolux Logo

Electrolux

faber Logo

faber

haier Logo

haier

hisense Logo

hisense

hitachi Logo

hitachi

LG Logo

LG

midea Logo

midea

Panasonic Logo

Panasonic

Samsung Logo

Samsung

sharp Logo

sharp

toshiba Logo

toshiba

Service Areas

Our Coverage Area

Kuala Lumpur

Bukit Jalil
Sri Petaling
Salak South
OKR
Taman Desa
OUG
Bangsar
Mid Valley
Jalan Pantai Dalam
Setapak
Setia Wangsa
Jelatek
Batu Caves
Taman Midah
Bandar Sri Permaisuri
Taman Connaught
Sentul
Jalan Ipoh
Jalan Kuching
Jinjang Utara
Kepong Baru
Jalan Petaling
Jalan Sultan Ismail
Brickfield
Mont Kiara
Bukit Damansara
Bandar Sri Damansara
Bandar Manjalara
Bukit Segar
Jalan Ampang Hilir
Taman Maluri
Pandan Perdana
Jalan Loke Yew
Pudu
TTDI
Taman Keramat
Melawati
Putrajaya

Selangor

Puchong
Kelana Jaya
Kota Damansara
Bandar Mahkota Cheras
Bandar Baru Ampang
Sierramas West Sungai
Buloh
Bangi
Subang Jaya
Sea Park
Cheras Batu 10
Taman Cempaka
Bukit Rahman Putra Sungai
Ara Damansara
Bandar Utama
Kajang
Sri Kembangan
Bukit Serdang
Taman Alam Impian Shah
FAQ

Frequently Asked Questions

Is Your Refrigerator or Freezer Not Cooling?

24/7 Emergency Service Available in Kuala Lumpur & Selangor